Sales Tax Collection & Exemption

• FactoryMation collects and remits sales tax as required by the state in the ship-to address
• For tax-exempt companies, you must send a valid tax exemption certificate
• Tax exemptions are per jurisdiction
• You may be required to send updated exemptions periodically
• Tax-exempt status is applied to the specific account number only

We collect and remit sales tax for all orders shipped as required by the state they are shipped to.

Sales tax is calculated based on state and local jurisdiction rates where required. All orders submitted without a valid and accepted tax exemption will be subject to sales tax if required by the ship-to jurisdiction. You will have an opportunity to review any applicable tax before order completion, and by completing the order with sales tax you agree to pay the tax as states.

• Sales tax is NOT included in the listed price of a product
• If your company is tax exempt in this state, you will need to provide a valid tax exemption certificate to us before your order is submitted
• Collected taxes will not be refunded

How to Submit Tax Exemption Status

You can submit your tax exemption certificate in two ways:

Email:support@factorymation.com
Fax:866-513-2286

NOTE: You must submit a valid certificate to prove your existing tax-exempt status.


To request tax exemption for a state:
You must provide a valid and complete tax exemption certificate for that jurisdiction. Requests for tax exemption must be accepted by FactoryMation, LLC to take effect. We reserve the right to reject tax-exemption requests or documentation at our discretion.

By submitting tax documentation to FactoryMation, LLC:
You are representing that the information accurately reflects your tax status and that you will provide updated documentation as needed to maintain the accuracy of your tax status. We may require updated exemptions periodically due to upcoming expiration dates, account changes, or internal review processes. Failure to provide updated documentation may result in tax-exempt status being removed from the account.

Tax exemption documentation, if accepted:
Will be assigned to the specific account number. New accounts opened via our online webstore will not have access to existing account information or tax status. If you have a tax-exempt account and require additional login for the website, contact Customer Service.

If we begin collecting tax in additional states or jurisdictions:
You will be required to submit applicable tax exemptions for the new jurisdictions regardless of previously supplied documentation.

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Helpful Links & Resources

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